When it comes to crowded places, many people tend to avoid it as it would result in a lot of chaos if it gets out of hand and quite difficult to manage even by the authorities who are themselves bound to serve the law and one wrong step can lead to loss of their jobs.
This is a matter of serious concern as all the stampede related deaths across the world is only because a large crowd is allowed to gather in different groups and they resort to violence if their demands are not adhered to.
You can find people gathered in large numbers for standing outside a ticket counter to book tickets for the latest movie or for billing products in a supermarket. Crowds are found to be unruly in nature as people do not have the patience to stand in a line and wait for their turn and want things done the easy way.
They are not quite wrong as there are very limited sources available to manage the crowds and it can get on anyone’s nerves. For example, if you are standing in a line outside a clinic or medical shop to buy medicines, you won’t be able to manage your composure if it is an emergency case and it is a question of life and death of a loved one.
In such grave circumstances, there is a ray of hope in the form of a ticket management system which is of great help in managing crowds gathered in large numbers because its main job is to control the queues and manage the people from creating any mishap that causes inconvenience to the general public. Ticket management software allows the help desk to function properly by making their job much easier as tickets can be sold with the token system and online software like sharepoint do it in a jiffy.
It isn’t in the nature of a ticketing system to cause problems rather it is there to fix it and therefore you will find numerous enterprises quite hesitant from making any new software to cater to the online environment as they don’t find it compatible with their way of thinking.
There is a silver lining in this regard as there is a new software that can help out various ticketing systems to manage crowds and they don’t have to be useless, third grade material and they can build a brand new system on an already used software which would be more like an updated version of the previous model.
So, now we are going to talk about certain points to build a new ticket management system with the help of sharepoint and they are as follows:
- Sharpoint is a friendly platform and is customized in nature, which makes it useful for HR, IT system, Legal, accounting and financing, etc. First you will need to create a tracker list in the software that will generate a workflow and update new items
- Another step is through power applications or apps as the data is ready for use and MS word is connected to its credentials and it displays the items which can be changed as per will
- It is similar to an email id as you need the name, contacts and personal details of the customer to make it go through